Effective Date: April 24, 2025
Okhliwali ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.okhliwali.com and use our services.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing and shipping address, and payment information.
- Order Information: Product selections, purchase history, transaction details.
- Technical Information: IP address, browser type, device type, and usage data through cookies or analytics tools.
2. How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your purchase or account
- To send you promotional emails or SMS (with your consent)
- To improve our website, services, and user experience
- To prevent fraud and ensure website security
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Payment processors and logistics providers for order fulfillment
- Service providers for analytics, email, and SMS
- Government or legal bodies as required by law
4. Cookies and Tracking Technologies
We use cookies to improve website functionality, store preferences, and analyze traffic. You can manage or disable cookies through your browser settings.
5. Data Security
We implement industry-standard measures to protect your data. All payments are encrypted via secure payment gateways. Your card or UPI details are not stored by us.
6. Your Rights
You have the right to:
- Access or update your personal data
- Request deletion of your data
- Opt out of promotional communications
7. Children’s Privacy
Our website is not intended for users under 13. We do not knowingly collect data from children.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here with a revised "Effective Date."
9. Contact Us
If you have questions about this policy or your personal data, contact us at:
- Email: namaste@okhliwali.com
- Phone: +91-1203634254
- Address: TS-1130, 11th Floor, Galaxy Blue Sapphire Plaza, Gautam Buddha Nagar, Uttar Pradesh, Pin-201009